Does Norse Tradesman offer a warranty?
Yes! All products come with a 1 Year Quality Guarantee. If your goods suffer from a *serious defect in workmanship or materials within the first year, send a photo of the issue to firstname.lastname@example.org, and we will send you a refund or a replacement, free of charge.
* Serious Defects Covered (drinking horns)
- Leaks not caused by dishwasher damage or blunt trauma.
- Significant cracks not caused by dishwasher damage or blunt trauma.
- Faulty drinking horns stands that do not support the horn.
- Significant splitting not caused by blunt trauma.
Do I need to register my warranty?
If you purchased your product from our website, then there is no need to register your warranty. If you purchased through Amazon.com, then please register your warranty here:
Can I return my item if it doesn't have a serious defect?
You may return your item within 30 days of the purchase date for any reason you choose. To request a return, email us at email@example.com. We will reply with a Return Merchandise Authorization (RMA) form and a link to print your pre-paid return shipping label. Once we receive the returned item(s), we will refund your full payment.
Can I return my item after 30 days?
Only if your item is under warranty and suffers from a major defect. However, if your items does develop an issue after 30 days, contact us and we shall do our best to solve the problem.